SERVICE DELIVERY CHARTER

Our Vision:  The Corporation aspires to a vision that seeks “To be a world class provider of quality and sustainable water and sewerage services.”

Our Mission: The Corporation aims at “Providing efficient, reliable and affordable customer-driven water and sewerage services within the Republic of Liberia.”

 Our Core Values: Professionalism, Integrity, Transparency & Accountability, Innovation & Teamwork, Quality Service, Customer Satisfaction

Our Key Services

Service   Eligibility Cost (USD)   Timeline   Contact Point
Water Services Registration Families & Businesses within Urban Communities with Water installations

Passport size photo

Photocopy of Citizen ID, and/or Passport, Driver License, Voter Card

$ 70.00–$115.00 (Family & Small Business)

 

$ 215.00 (Business Connections)

3-7 Working Days Joyce C.B. Bernard

+231-777-677-334

jbernard@lwsc.gov.lr

Oscar B. Otto

+231-886-375-220

oscarotto@lwsc.gov.lr

Hotline: 5972

OR 886-617-200

Sewerage Service Registration Families & Businesses within Urban Communities for water installations.

Passport size photo

Citizen ID, and/or Passport, Driver License, Voter Card

 $50.00 (Sewer for family)

$ 100.00 (Sewer for Business)

3-10 working days Joyce C.B. Bernard

+231-777-677-334

jbernard@lwsc.gov.lr

Oscar B. Otto

+231-886-375-220

oscarotto@lwsc.gov.lr

Hotline: 5972

OR 886-617-200

Desludging Services Families and Businesses not connected to sewer grid.

Accessible environment

$ 88.00- $770 Per Distance 3-5 Working days Joyce C.B. Bernard

+231-777-677-334

jbernard@lwsc.gov.lr

Oscar B, Otto

+231-886-375-220

oscarotto@lwsc.gov.lr

Hotline: 5972/886-617-200

 

Waste Dumping Private Truck Operators

Business Registration

$ 27.50 Per Load 1-3 Working days Joyce C.B. Bernard

+231-777-677-334

jbernard@lwsc.gov.lr

Oscar B, Otto

+231-886-375-220

oscarotto@lwsc.gov.lr

Hotline: 5972/886-617-200

 

We Commit to:

  • Provide timely, efficient, and professional services.
  • The right to privacy and
  • The right to access corporate information pursuant to the Freedom of Information Act.
  • The right to access corporate services and facilities in a suitable manner that meets customer needs subject to applicable laws of Liberia.
  • The right to lodge complaints.
  • The right to review and seek appeal to complaints.

How You Can Reach Us:

We value your feedbacks and are committed to improving our services.

  • Visit our Customer Service Desk at Head Office King Sao Boso Street.
  • Fiamah Sewer Plant, Fiamah, Sinkor
  • Soul Clinic Mini Water System, Coco Cola Factory, Paynesville City, Liberia.
  • Rock Hill Community, GSA Compound, Paynesville City, Liberia.

     Phone: Hotline: 5972/+231886-617-200

  • Email: info@lwsc.gov.lr
  • Suggestion Boxes: Available at all service locations.
  • Online: www.lwsc.gov.lr/ f The Liberia Water and Sewer Corporation

 

 

 

 

 

 

1 Comment
  1. Fenerbahçe su kaçak tespiti Bazı kaçaklar aylarca hatta yıllarca fark edilmeyebilir. https://social.studentb.eu/read-blog/32033

Leave A Reply

Your email address will not be published.